Frequently Asked Questions

How do I book a move with Trust Moving and Storage?

With us, you have two equally convenient options to choose from. You can either enter the details of your move on our Free Estimate page – or, if you prefer, you can give us a call at 617-515-2447 and we ask any questions you may have about our company and the way we do things.

I’ve been forced to change the date of my move. What should I do?

If your moving date had to be changed, contact Trust Moving and Storage as soon as you can so we can make alterations in our schedule and work on updates of our mutual plans. 

How does your company deal with COVID-19?

We take special care of our vehicles and equipment and make sure they are clean and sanitized at all times. Our moving crew is equipped with face masks, gloves, and hand sanitizer.

Are you insured?

Yes, we are a fully licensed and insured moving company. You can check out further information on our Insurance page. 

Can you disassemble furniture?

Yes, Trust Moving and Storage movers can handle both disassembling and reassembling your furniture. We have all the necessary tools.

Do you work during rainy days?

Yes, we do work in the rain. However, please keep in mind that moving in the rain might cause certain delays and the entire relocation might take a bit longer.

When is the best time to move?

Individual as it may be, you should try to avoid moving during summer (mid-May to mid-September) and moving mid-month. Additionally, the beginning and end of each month are the busiest days for every moving company, which means it will likely be more difficult to book a moving crew.